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Projeto simplifica cancelamento de serviços de internet e telefonia

  • 26/01/2025
  • 38 Comentário(s)

Projeto simplifica cancelamento de serviços de internet e telefonia

Com vistas a simplificar o cancelamento de contratos com operadoras prestadoras de serviços de internet e telefonia, está em análise no Senado Federal o Projeto de Lei (PL 4.855/2024) que determina que essas empresas disponibilizem a opção de rescisão de contratos de forma online, nas suas páginas na internet. A medida será obrigatória, com efeito imediato de cancelamento do serviço.

O autor do projeto, senador Styvenson Valentim (Podemos-RN), destacou na justificativa da proposta que a medida protege os consumidores de práticas abusivas pelas empresas no momento da rescisão de planos.

“A nova legislação proposta impede práticas abusivas, como cobranças após o pedido de cancelamento, e determina que as informações sobre a rescisão sejam apresentadas de forma objetiva”, disse na justificativa.

Pelo texto, fica proibida a cobrança de valores referentes a serviços prestados após o pedido de rescisão. Nesse caso, será responsabilidade da prestadora arcar com eventuais encargos decorrentes de falhas na comunicação durante o processo de cancelamento dos contratos.

“Os consumidores encontram obstáculos para cancelar esses serviços devido a excessos burocráticos e à necessidade de contato com centrais de atendimento. Tais práticas contrariam os princípios do Código de Defesa do Consumidor (CDC), causam insatisfação e comprometem a reputação das empresas de telecomunicações”, argumentou o senador.

A proposta está em análise na Comissão de Comunicação e Direito Digital (CCDD).

Fonte: Brasil 61


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08/01/2026

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09/01/2026

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09/01/2026

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10/01/2026

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10/01/2026

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11/01/2026

Here's the ugly truth: nearly all HVAC failures occur because someone skipped a step. Failed to calculate the load properly. Used cheap equipment. Got wrong the insulation needs. We have fixed countless of these disasters. And each and every time, we file away another lesson. Like in 2017, when we began adding WiFi controls to every system. Why? Because Sarah, our lead tech, got tired of watching homeowners burn money on poor temperature control. Now clients save hundreds yearly.
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11/01/2026

Here's the harsh truth: the majority of HVAC failures occur because someone missed a step. Didn't calculate the load correctly. Used undersized equipment. Got wrong the insulation needs. We've fixed hundreds of these disasters. And each and every time, we file away another learning. Like in 2017, when we began adding remote monitoring to every installation. Why? Because Sarah, our lead tech, got frustrated of watching homeowners lose money on poor temperature control. Now clients save $500+ yearly.
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12/01/2026

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Armandnoura

12/01/2026

This is the ugly truth: nearly all HVAC failures happen because someone missed a step. Did not calculate the load properly. Used undersized equipment. Misjudged the insulation needs. We've personally fixed countless of these failures. And each and every time, we remember another insight. Like in 2017, when we began adding remote monitoring to each installation. Why? Because Sarah, our lead tech, got frustrated of watching homeowners burn money on inefficient temperature settings. Now clients save hundreds yearly.
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13/01/2026

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14/01/2026

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14/01/2026

Here's the brutal truth: most HVAC failures take place because someone ignored a step. Didn't calculate the load properly. Used undersized equipment. Misjudged the insulation needs. We've fixed countless of these failures. And each time, we remember another insight. Like in 2017, when we decided on adding WiFi controls to all installation. Why? Because Sarah, our senior tech, got frustrated of watching homeowners lose money on poor temperature management. Now clients save hundreds yearly.

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StevenNit

15/01/2026

This is the harsh truth: most HVAC failures happen because someone skipped a step. Did not calculate the load correctly. Used incorrect equipment. Miscalculated the insulation needs. We've fixed countless of these messes. And each and every time, we record another lesson. Like in 2017, when we began adding smart thermostats to every system. Why? Because Sarah, our senior tech, got frustrated of watching homeowners lose money on poor temperature settings. Now clients save hundreds yearly.

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Brenthoarp

29/01/2026

Let me share the brutal truth: nearly all HVAC failures occur because someone missed a step. Didn't calculate the load properly. Used incorrect equipment. Miscalculated the insulation needs. We've fixed dozens of these messes. And each time, we file away another lesson. Like in 2017, when we started adding smart thermostats to all system. Why? Because Sarah, our master tech, got tired of watching homeowners burn money on bad temperature management. Now clients save hundreds yearly.

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02/02/2026

This is the brutal truth: the majority of HVAC failures happen because someone skipped a step. Did not calculate the load correctly. Used undersized equipment. Got wrong the insulation needs. We've personally fixed dozens of these disasters. And each time, we file away another learning. Like in 2017, when we began adding WiFi controls to all install. Why? Because Sarah, our master tech, got tired of watching homeowners lose money on inefficient temperature control. Now clients save 20-30% yearly.

https://www.martview-forum.com/dev/index.php?threads/39261/

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